As a toddler mom, I know how important it is to create magical moments that make people feel loved and special. I’ve always had a knack for making celebrations unforgettable, whether it was a simple gathering or a big event for my friends. This passion for creating beautiful, personalized experiences for those I care about led me to start my balloon business. Every design I craft is filled with the same joy and creativity I put into making moments special for my own family and friends. Let me bring that magic to your next event!
Dear customers, thank you for shopping with us! We want you to be fully satisfied with your purchase. Please take a moment to review our policy below:
Deposits
A 50% deposit is required for all balloon orders. Please note that this deposit is non-refundable.
Returns and Refunds
Please note that all balloon sales are final and non-refundable. Once your balloons have been delivered, their care and storage are in your hands.
We kindly ask for your understanding that we cannot take responsibility for the balloons after delivery.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with photos of the item and packaging. We will assist you in resolving the issue.
Exchanges
Exchanges are not accepted for balloons as all sales are final. If you have concerns with your purchase, please contact us, and we’ll do our best to assist.
How to Contact Us
For any questions or concerns, please reach out to us at info@surprisemeballoonbar.com
Thank you for your understanding and for shopping with us!
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